Shipping policy

Shipping Policy

At Brandsfetch, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Order Processing

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a tracking update (where available).

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Areas: 3–5 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders throughout most areas of Pakistan.

Order Tracking

Once your order is dispatched, you may receive tracking information via SMS, WhatsApp, or email, depending on the courier service.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard policy. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us.

Address Accuracy

Please ensure that your shipping address and contact number are accurate before placing your order. Brandsfetch is not responsible for delays caused by incorrect or incomplete shipping information.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with your order number and clear photos of the package and products.

Shipping Delays

While we strive to deliver every order on time, occasional delays beyond our control may occur due to courier operations, weather conditions, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

If you have any questions regarding shipping or your order status, please contact our customer support team. We're always happy to help.